QuickBooks is a software used for accounting and sometimes when you try to update it, you might get an error called QuickBooks error 12157. This error can happen because of problems with your internet settings or the Windows Firewall. There is no one solution to fix this error, but you can try different ways to fix it. Here's a quick guide that will help you understand what error 12157 is, what causes it, and how to fix it.
A Brief Review of QuickBooks Update Error 12157
QuickBooks error 12157 happens when there are problems with the internet connection in Windows. The software is unable to connect to Microsoft Win32 internet or WinInetAPI, which it needs to use the internet features like HTTP, FTP, and Gopher. This issue interrupts the installation process of QuickBooks, making it difficult for users to use the new and improved features of the software.
QuickBooks error code 12157 belongs to the group of errors known as the 12XXX series. There are other errors in this series that you may encounter when updating QuickBooks Desktop. These include:
QuickBooks Error 12031: This occurs due to an incorrect internet connection setup during the QuickBooks Desktop update process.
QuickBooks Error 12002: This common payroll update error occurs when the firewall blocks QuickBooks from accessing the internet.
QuickBooks Error 12057: This is another QuickBooks Payroll update error caused by outdated Payroll Tax Tables.
QuickBooks Error 12007: This is a QuickBooks Desktop update error that appears when the computer cannot connect to the internet.
QuickBooks Error 12029: This error is triggered when the SSL Certificate used by the QuickBooks application is either invalid or has expired.
Causes of QuickBooks Error 12157
The date and time displayed on the Windows clock are incorrect.
There are problems with your internet connection, which is causing issues with QuickBooks.
The Windows Firewall is stopping QuickBooks from accessing the internet.
You have installed multiple copies of QuickBooks Desktop on your computer.
Download manager applications from third-party sources are using up too much internet bandwidth, leading to errors in QuickBooks.
Issues such as conflicting frameworks, registry errors, and Active X series errors can contribute to QuickBooks error 12157.
If your User Account Control settings are restrictive, it can lead to QuickBooks error 12157.
A lack of administrative rights can prevent QuickBooks users from making necessary changes, resulting in errors.
QuickBooks components that are essential for updates and installation may be defective.
Signs and Symptoms of QuickBooks Error 12157
When QuickBooks error 12157 occurs, you may see an error message with the code displayed due to issues with internet settings or firewall security.
A sluggish PC performance may also be a sign of this error.
You may not receive any response to input commands on your computer's operating system.
During installation, QuickBooks will display an error message with the code.
The QuickBooks Desktop app may repeatedly crash.
Your computer may freeze frequently.
The update process for QuickBooks may come to a halt.
Also read: fix QuickBooks error 3371
Methods To Fix QuickBooks Error 12157
Method 1: Ensure That Your Computer's Clock Displays the Correct Date and Time
Click on the clock icon in the system tray at the bottom right corner of your screen.
Select Change Date and Time Settings.
You can also locate the date and time settings by searching for it in the Control Panel.
Click on Change date and time and input the correct date and time.
Next, click Change time zone and select the correct time zone.
Click Apply and then OK.
Try updating QuickBooks and payroll again. If you still encounter QuickBooks error 12157, proceed to the next troubleshooting step.
Method 2: Fix Common Internet Connection Issues
If there is an issue with internet connectivity, it can lead to QuickBooks error 12157. Here are some ways to troubleshoot different internet connection issues:
Step 1: Adjust Incorrect Internet Settings
If the internet connection settings are incorrect, adjust them by following these steps:
Open QuickBooks and click on the Help menu.
Choose Internet Connection Setup.
Select Use my computer's internet connection to connect to the internet and click Next.
Open the Advanced Connection Settings and go to the Advanced tab.
Choose Restore Advanced Settings, click OK, and then Done.
Step 2: Modify Internet Explorer's Settings
To modify the advanced settings in Internet Explorer, follow these steps:
Close all QuickBooks applications.
Open Internet Explorer.
Go to the Tools option.
Click on Advanced Settings.
Click Restore Advanced Settings.
Method 3: Restoring System Files and Settings
Make sure that you are logged in as an administrator before proceeding.
Click on the Start menu and select Accessories.
Go to Computer Tools and choose the option to restore the system.
Open a new window and select the option to restore the system.
Look for the restore point option and click on it, then hit the Advanced system option.
You will receive a prompt asking you to confirm your actions. Confirm them, restart your system, and try updating the QuickBooks application.
Method 4: Disabling UAC
Press the Windows and R keys to launch the Run box.
Type Control Panel and press Enter.
Go to System and Security settings and select the Security maintenance option.
Choose User Accounts and then Change user accounts.
In the User Account Control settings, select Never Notify, and then click OK.
You may also read: QuickBooks Update Error 503
Hopefully, this article has provided information on how to troubleshoot and resolve QuickBooks error 12157. Nonetheless, we understand that some users might find the process cumbersome and time-consuming, requiring considerable patience. If you are uncomfortable with fixing the update error on your own or need professional assistance, you can contact the error support Helpline Number at +1-800-615-2347 for expert help.
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